All orders are processed and shipped within 12-24 business hours after being submitted, all orders should arrive at their destination within 4-6 business days. If we have an email on file, you will receive order and ship confirmations
Yes, you will receive an invoice in your email.
Once your order has been processed for shipment, you will receive an e-mail advising you of the shipping status of your order and its tracking number, if applicable. When the tracking numbers are present, you can check the form here
We offer delivery services through FedEx, UPS, and DHL. We also offer express delivery services at additional costs.
Certain products are restricted from some states in accordance with that state’s laws and regulations.
No, you don’t need any license
We accept Visa, Mastercard, and American Express, for online orders.
If you pay using your credit card, the payment will be processed through our PayPal merchant account. We also use PayPal Reference Transactions to additionally charge your credit card for any extra upsell offers you decide to purchase or changes after your main order has been completed.
During the purchase process, we encrypt all data passed between your computer and our order system at 256-bits.
We produce special custom orders. You can contact us for this. The best way to contact us is to use the Whatsapp button in our online store or send an e-mail to hello@swordshub.com
We offer a money-back guarantee in case you are not happy with your purchase, the buyer can return the item within 14 days of delivery.
Items must be returned in the original condition it was shipped.
The buyer will be responsible for the returned shipping fees, and original shipping costs are non-refundable. The buyer will also be responsible to pay the fees we had during the deal in case of a refund. (5.5%) and this fee is non-refundable.
Refunds will not be eligible if the customer refused to release the item from the customs office or refused the package, custom tax fees are the buyer’s responsibility.
Refunds & cancellations will not be given for purchases made with Cryptocurrencies. (we do allow for replacement in case you are not happy)
Cancellation after an order was placed and before shipping will be given refunded minus the original PayPal fee commission, which is non-refundable. (if we already started to work on the sword, we will charge up to 30% of the price for cancellations, depending on how far along are we with the sword.)
